Returns & Order Modifications
Return your order:
Start a Return
Request an order cancellation:
Start Order Cancellation
Request an address change:
Start Shipping Address Change
Please note: Cancellations and address changes are not guaranteed. If your order has been processed and shipped you will have to request a return.
RETURNS INFO:
Refund: Free Return Shipping, 3-5 additional days for your bank to process the return.
Store Credit: Free Return Shipping. Once you drop your return package off at FedEx, you will receive an instant refund in the form of a digital gift card.
*EXTENDED HOLIDAY RETURN WINDOW: Orders placed after 11/1/20 can be returned up till 1/31/21.
We will happily refund your item provided the item and its packaging is in its original condition (NOT USED).
Free return shipping is available on all orders during the holidays!
We only process returns through the portal above. For assistance please email: info@impalarollerskates.com or call: 424-277-0595