Refund policy

Need to make a change to your order? Or maybe you made a mistake? Head to the link below to put in a request:

Request an Order Update

*Please note: Order changes, cancellations, and address changes are NOT guaranteed. If your order has been processed and shipped, you will need to request a return.

We will happily take care of your return for refund, exchange, or store credit provided the item and its packaging is in the original condition (NOT USED) within 30 days of your purchase.

Enjoy the convenience of free return shipping for returns & exchanges, with a restocking fee of $7.50 exclusively applied to returns for refunds.

For Canada Customers, check below.

Start a Return

*We only process returns for US Customers through the portal above.

RETURN POLICY

Refund:

We will happily refund your item, provided the item and its packaging is in original condition (NOT USED) within 30 days of your order. Once your return package is verified by UPS, please allow 3-5 additional business days for your card issuer to process the refund. Please note that the $7.50 restocking fee will be deducted from your refund.

*Please allow 3-5 business days once package has been scanned & shipped by UPS for refund to process.

Exchange:

We will exchange your item for a different size or similar item with the same value. If the item isn't available, we recommend exchanging for store credit.

*Exchanges aren't guaranteed until the return is received & you have received your NEW exchange order confirmation email. If the item sells out before the exchange is received by UPS, a refund will be issued back to the original form of payment automatically.

Store Credit:

We will exchange your item for store credit. Once your return package is verified by UPS, you will receive a refund in the form of a digital gift card within 24 hours.

*Please note, that any original shipping costs cannot be refunded because those charges have already been paid to the carrier.*